Shipping & Delivery Policy
At Rachel Monroe Florida, we are pleased to offer Free shipping on all orders within the United States.
Please review our shipping policy below for information regarding order processing, delivery, tracking, and shipping responsibilities.
For any shipping-related questions, please contact:
Email: info@rachelmonroeflorida.com
1. Free Shipping
We proudly offer free standard shipping on all orders.
No minimum purchase is required to qualify for free shipping.
There are no hidden shipping charges at checkout.
Please note that customers remain responsible for any return shipping costs as outlined in our Returns & Refunds Policy.
2. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
During periods of high demand, holidays, promotions, or unforeseen circumstances, processing times may be slightly extended.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.
3. Estimated Delivery Times
After processing, most orders arrive within 1–7 business days.
Delivery times are estimates only and are not guaranteed.
Actual delivery times may vary depending on:
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Shipping destination
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Carrier operations
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Customs procedures
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Weather conditions
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Public holidays
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High shipping volumes
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Other circumstances beyond our control
Rachel Monroe Florida is not responsible for delays caused by shipping carriers or external factors outside our reasonable control.
4. Shipping Locations
We currently ship throughout the United States.
Orders may be fulfilled through our network of trusted suppliers, warehouses, and logistics partners.
5. Tracking Information
When tracking is available, customers will receive a tracking number by email once the order has been dispatched.
Customers are responsible for monitoring tracking updates and delivery status provided by the shipping carrier.
If a package is redirected to a pickup location by the carrier, the customer is responsible for collecting the package within the timeframe specified by the carrier.
6. Delivery Responsibility
Customers are responsible for providing accurate shipping information during checkout.
Rachel Monroe Florida is not responsible for:
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Incorrect or incomplete addresses provided by the customer
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Delivery failures caused by inaccurate shipping information
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Packages delivered to the address supplied during checkout
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Delays caused by carriers, customs authorities, weather conditions, or other external factors
Address correction requests must be submitted within 24 hours of placing an order.
Once an order has entered processing or has been shipped, address modifications may no longer be possible.
7. Lost or Delayed Shipments
If your shipment appears delayed or lost, please contact us at:
We will work with the carrier to investigate the issue and assist in finding an appropriate resolution whenever possible.
Customers are encouraged to contact our support team before initiating a payment dispute or chargeback so that we can attempt to resolve the matter directly.
8. Delivered Packages
A package will generally be considered delivered when the shipping carrier's tracking system indicates successful delivery to the address provided by the customer.
If tracking confirms delivery but you cannot locate your package, we recommend:
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Checking around your property
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Contacting household members or neighbors
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Contacting the shipping carrier directly
Rachel Monroe Florida is not responsible for packages reported as missing after confirmed delivery by the carrier.
Contact Us
For shipping and delivery inquiries:
Rachel Monroe Florida
Email: info@rachelmonroeflorida.com